Creating and selling a service offering
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About
Detailed Presentation
This training guides you step by step in building a solid and coherent service offer, tailored to the realities of the work of trainers and consultants. It helps you clarify your market, define your niche, structure your services, and highlight a value proposition that truly sets you apart. Through a practical and progressive approach, you will learn how to transform your expertise into a clear, credible, and appealing offer for your clients. You will discover how to optimise your positioning, choose the most suitable service formats, set your prices, and present your offer in a professional and compelling way. The course also covers visibility and sales strategies: prospecting techniques, targeted communication, handling objections, and methods for closing contracts confidently and effectively. By the end of the programme, you will be able to present a clear, structured, and profitable offer, equipped with the tools you need to attract clients and sustainably develop your business.
Overview
What this course covers
Creating and selling a service offering is an online UpSkills course in Entrepreneurship & Offer Development, organised into 17 modules, 17 lessons and 3h 30m of content. Each sequence pairs theory with hands-on practice so that what you learn transfers directly to a real professional setting.
By the end of this programme you will be able to analyse your market and identify your niche, structure a professional and coherent service offer, define a clear and impactful value proposition and develop different service formats (standard, premium, bespoke). These skills are built up gradually across the course, consolidating the fundamentals before moving on to more advanced material.
The learning path opens with “Introduction and key issues for instructors and consultants” and closes with “Creating a service offering (Instructors & Consultants)”, taking in “Understanding the market and identifying your niche”, “Defining your value proposition” and “Defining your positioning” along the way. The sequence is designed so each module builds on the one before it.
This course is aimed at learners at beginner level looking to build their skills in Entrepreneurship & Offer Development. It suits both individual upskilling and a company-led development plan, and needs no special software or equipment to follow.
The programme is led by Nawal EL FARJI, who brings 22 years of experience in the field; you learn at your own pace, with no fixed schedule, from desktop, tablet or mobile; an UpSkills certificate is issued once you complete the course.
What you'll learn
Key Objectives
Analyse your market and identify your niche
Structure a professional and coherent service offer
Define a clear and impactful value proposition
Develop different service formats (standard, premium, bespoke)
Set your prices according to perceived value
Build a convincing sales pitch
Implement an effective prospecting strategy
Respond to objections and close your sales
Retain clients and ensure professional follow-up
Program
16 module(s)
MODULE 1
Introduction and key issues for instructors and consultants
1 elementModule 1
10 minMODULE 2
Understanding the market and identifying your niche
1 elementModule 2
15 minMODULE 3
Defining your value proposition
1 elementModule 3
15 minMODULE 4
Defining your positioning
1 elementModule 4
15 minMODULE 5
Segmenting and understanding your customers
1 elementModule 5
14 minMODULE 6
Defining the benefits and outcomes for your clients
1 elementModule 6
12 minMODULE 7
Designing your service or course offering
1 elementModule 7
14 minMODULE 8
Setting the price of your offer
1 elementModule 8
13 minMODULE 9
Building a sales pitch
1 elementModule 9
11 minMODULE 10
Choosing your sales channels
1 elementModule 10
11 minMODULE 11
Building your professional online presence
1 elementModule 11
14 minMODULE 12
Prospecting techniques and client acquisition
1 elementModule 12
12 minMODULE 13
Handling objections and negotiating
1 elementModule 13
14 minMODULE 14
Closing the sale effectively
1 elementModule 14
12 minMODULE 15
Customer loyalty and follow-up
1 elementModule 15
14 minMODULE 16
Summary and personal action plan
1 elementModule 16
14 minMODULE 17
Creating a service offering (Instructors & Consultants)
1 elementMultiple-choice quiz
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- First capsule free, available right away
- You join this programme with your profile
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Secure payment
Requirements
Before you start
Possess an expertise, skill, or know-how you wish to offer
Be engaged in a training, consulting, or coaching project
Be motivated to structure a professional service offer and grow your activity
Have access to a computer and an Internet connection to complete the course activities and exercises