Developing your emotional intelligence

Developing your emotional intelligence is an online UpSkills course in Leadership, Management & Change Management, organised into 21 modules, 21 lessons and 3h 31m of content. Each sequence pairs theory with hands-on practice so that what you learn transfers directly to a real professional setting.

By the end of this programme you will be able to understand the foundations of emotional intelligence Identify and recognise your own emotions Analyse the impact of emotions on your decisions and behaviour Develop techniques for managing stress and emotions Improve your listening skills and empathy Manage interpersonal relationships more effectively Communicate more clearly, calmly and constructively Strengthen your professional presence and relational leadership. These skills are built up gradually across the course, consolidating the fundamentals before moving on to more advanced material.

The learning path opens with “Understanding, regulating and harnessing your emotions as a driver of success” and closes with “FINAL QUIZ”, taking in “The main theoretical models of emotional intelligence”, “Self-awareness: the foundation of EI” and “Self-control managing your impulses” along the way. The sequence is designed so each module builds on the one before it.

This course is aimed at learners at beginner level looking to build their skills in Leadership, Management & Change Management. It suits both individual upskilling and a company-led development plan, and needs no special software or equipment to follow.

The programme is led by Nawal EL FARJI, who brings 22 years of experience in the field; you learn at your own pace, with no fixed schedule, from desktop, tablet or mobile; an UpSkills certificate is issued once you complete the course.